Privacy Policy

Foodbuddie ("we," "us," "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services. By using Foodbuddie, you agree to the terms outlined in this policy.

1. Information We Collect

1.1 Personal Information: When you register or subscribe to our services, we collect personal details such as your name, email address, phone number, payment information, and billing address.
1.2 Dietary and Allergy Information: To tailor our recommendations, we collect information about your dietary preferences, restrictions, and allergies.
1.3 Usage Data: We collect data on how you interact with our website, such as your IP address, browser type, operating system, and pages visited, through cookies and similar technologies.
1.4 Payment Information: We use third-party payment processors to handle payment details securely. We do not store your full payment information on our servers.

2. How We Use Your Information

2.1 To provide, personalize, and improve our services, including meal plans and recipe recommendations.
2.2 To process payments and manage your subscription.
2.3 To communicate with you about your account, subscriptions, and updates to our services.
2.4 To comply with legal obligations and resolve disputes.
2.5 To analyze usage trends and enhance website functionality.

3. Sharing Your Information

3.1 Service Providers: We share your data with trusted third-party service providers who assist us in delivering our services, such as payment processors, cloud hosting providers, and customer support platforms.
3.2 Legal Compliance: We may disclose your information if required by law or in response to valid legal requests.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
3.4 Aggregated Data: We may share anonymized and aggregated data for analytics, marketing, or research purposes.

4. Data Security

4.1 We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse.
4.2 While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. You share information with us at your own risk.

5. Your Rights

5.1 Access and Correction: You can access, update, or correct your personal information via your account settings or by contacting us.
5.2 Data Portability: You may request a copy of the data we have about you in a portable format.
5.3 Deletion: You can request that we delete your personal data, subject to legal or contractual obligations.
5.4 Marketing Preferences: You may opt out of receiving marketing communications by updating your preferences in your account or clicking "unsubscribe" in our emails.

6. Cookies and Tracking Technologies

6.1 Foodbuddie uses cookies to enhance your browsing experience, analyze website traffic, and tailor content to your preferences.
6.2 You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

7. Legal Basis for Processing (GDPR Compliance)

We process your personal data based on your consent, our legitimate interest to provide the service, or as necessary to perform our contractual obligations.

8. Children’s Privacy

Foodbuddie is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a minor, we will take immediate steps to delete such data.

9. Retention Policy

We retain your personal data only for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Once your data is no longer required, we securely delete or anonymize it.

10. International Data Transfers

Your data may be transferred to and processed in countries outside Australia where our service providers are located. We ensure that such transfers comply with applicable data protection laws by implementing appropriate safeguards.

11. User Responsibilities

You are responsible for ensuring that all information you provide to us is accurate and up to date. You must keep your account credentials confidential and notify us immediately of any unauthorized access or use.

12. Changes to This Policy

7.1 We may update this Privacy Policy from time to time. Changes will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically.